About us

We are a New-Generation Merchant Services Provider

About Payscout

Headquartered in Los Angeles, California, Payscout is a leading merchant services provider, connecting merchants and consumers via credit, debit, ACH, Apple Pay, Google Pay, and alternative payment networks. What differentiates Payscout is its mission “to support the entrepreneurial dream one transaction at a time” by being a thought leader in the payments industry. Empowering businesses with secure payment processing and risk management services, Payscout specializes in facilitating seamless transactions across diverse sectors such as accounts receivable management, healthcare, education, and managed risk verticals. It’s one of the few providers to deliver a true global payment solution that encompasses all merchant risk verticals.

Payscout’s integrated payment platform has a built-in layer of compliance to navigate customers from regulatory challenges as the payment landscape continues to evolve. Payscout’s proprietary Paywire Gateway permits merchants instant access to traditional and alternative payment networks alongside innovative, industry-leading products, allowing companies to seamlessly integrate into any software platform, ensuring consumers a unified payment experience.

Payscout earned acclaim as a new-generation provider of merchant services, specializing in e-commerce retailers with a predominant proportion of card-not-present (CNP) transactions. Payscout has also been recognized as the #1 workplace culture in financial services and Payscout’s team has garnered accolades from the payments industry. Inc. Magazine acknowledged Payscout as one of the fastest-growing companies in the United States for three consecutive years, solidifying Payscout as an industry leader.

Our Vision Statement:

"To become the thought leading and fastest growing global payment processing provider in the world."

Achieved through our Mission Statement:

“Payscout Supports the Entrepreneurial Dream One Transaction at a Time.”

Supported by our Cultural Attributes:

Integrity & Trust

We inspire trust by acting ethically, treating people with respect, and being transparent and honest.

Reliability

We instill confidence in internal and external stakeholders by going above and beyond and creating a higher standard of service.

Innovation

We shape the future by empowering creativity and delivering winning solutions to unforeseen challenges.

Fun

We exude optimism. We laugh. We acknowledge and celebrate our successes.

Best Idea Wins

We engage in ego-free collaborations and implement courageous solutions by challenging traditional thinking.

Feedback Welcomed

We provide and invite open, constructive conversations that meaningfully advance improvements.

Customer Happiness

We serve all with the education and empathy required to intimately anticipate, understand, and exceed expectations.

Always Learning

We exude optimism. We laugh. We acknowledge and celebrate our successes.

Our Leadership Team

 Cleveland Brown

Cleveland Brown

Founder/CEO

Cleveland Brown’s career began on the financial side of payments and technology while he worked at Union Bank of California in 1992. In 2008, Cleveland formed Payscout Ltd. International as an ecommerce payment gateway solution to banks abroad. Cleveland then founded Payscout LLC with Manpreet Singh in 2011, utilizing a payments model that blended domestic and global ecommerce merchant payment solutions. Cleveland received a bachelor’s degree from the University of California, Los Angeles (UCLA), and serves on the Electronic Transactions Association’s (ETA) Payment Sales and Strategy Committee, ISO Practices and Risk, Fraud & Security Councils, Retail Technology Committee, and International Committees.

Manpreet Singh

Manpreet Singh

Co-Founder/President

Manpreet Singh graduated from Arizona State University with a BS in Accounting. Over the past 25 years, he has served in Founder and Executive roles specializing in start-ups, innovating technology, global eCommerce, multi-currency payment processing, accounting and finance, and SEC reporting. He co-founded Payscout LLC in 2011 along with Cleveland Brown and his focus is on strategy, innovation, executive leadership, M&A, operational efficiency, partner relationship building, and general management.

Eric Schuler

Eric Schuler

Chief Technology Officer

Kimberly Rebello

Kimberly Rebello

Director, Operations & Success Partner

Christina Li

Christina Li

Financial Controller

Tong Yang

Tong Yang

Head of Software Development

John McGee

John McGee

Director of Support & Technical Implementation

Vincent Duarte

Vincent Duarte

Support & IT Manager

Gagan Devi

Gagan Devi

Risk & Underwriting Manager

Fran Fisher

Fran Fisher

Compliance & Solutions Manager

Let’s get your payment processing on the right track.